New changes coming to myNorthridge Portal

Rachel Costahaude

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>>Correction: The story states the myNorthridge Portal would be unavailable from Wednesday Oct. 5 through Tuesday Oct. 11. The myNorthridge Portal will be available during this time, but the SOLAR will not. Specific activities mentioned in the article will not be available, but students will still be able to access the myNorthridge Portal for information.

The myNorthridge Portal will be unavailable from Oct. 5 to Oct. 10 for a system upgrade.

Class registration, financial aid information, account balances and degree progress reports will be unavailable during site construction. Students will be unable to view transcripts, grades and class schedules.

These services will also be unavailable at the Student Services Center in the Bayramian Hall lobby.

With the semester in full swing, some students have questioned why the decision has come now.

John Briar, senior director of information systems, said there is a window now.

“There’s a lot more activity during other times (of the year),” Briar said. “Right now we are post-fall registration and pre-winter and spring registration, so the traffic is at a minimum.”

An aesthetic change, including rollover instructions and an altered navigation bar, will take the shortest amount of time. The technical changes to the portal, including registering for classes, checking grades and the solar student center, will take about a week to upgrade, said Marieanne Quiroz, student marketing and communications manager.

The upgrade will begin at 6 p.m. on Wednesday Oct. 5, and be completed by 6 a.m. on Tuesday Oct. 11. Student Services will be open from 10 a.m. to 2 p.m. during this time to address students’ questions about unavailable features, Quiroz said.

“The Solar Center will be available to students Tuesday morning,” said Briar. “Whether it’s the old system or the new system, it will be available.”

University Cash Services will still accept payments at the counter in Bayramian Hall, Briar said.  Payments will be reflected in the student’s account once the upgrade is complete, but payments made by debit card or check will post to the student’s bank account immediately.